Heel pain is a common complaint that affects people of all ages and activity levels. Whether you’re an athlete, a retail worker who stands for long hours, or someone who enjoys long walks, heel pain can significantly disrupt daily life. One of the most effective and non-invasive treatments for heel pain is the use of foot orthotics. These customized or over-the-counter inserts are designed to support the foot, correct biomechanical imbalances, and reduce strain on painful areas—particularly the heel.

Understanding Heel Pain

Heel pain often stems from conditions such as plantar fasciitis, Achilles tendinitis, heel spurs, or bursitis. Among these, plantar fasciitis is the most common cause. This condition occurs when the plantar fascia—a thick band of tissue that runs across the bottom of the foot—becomes inflamed, usually due to overuse or poor foot mechanics.

Other causes of heel pain include:

  • Flat feet or high arches: Both extremes can contribute to improper foot alignment and increased stress on the heel.

  • Excess weight: Carrying extra body weight puts additional pressure on the heel.

  • Improper footwear: Shoes that lack proper arch support or cushioning can worsen symptoms.

  • Prolonged standing or walking: Jobs or activities that involve being on your feet for hours can lead to heel fatigue and injury.

The Role of Foot Orthotics

Foot orthotics are specially designed shoe inserts that provide support, cushioning, and alignment to the foot. They come in various forms, including custom-made orthotics (prescribed by a healthcare provider) and over-the-counter insoles available at pharmacies and specialty stores.

Here’s how foot orthotics help alleviate heel pain:

1. Redistribution of Pressure

One of the main functions of orthotics is to redistribute pressure evenly across the foot. Heel pain often occurs when too much force is concentrated on a specific area—usually the heel itself. Orthotics help spread out this pressure, reducing strain on the plantar fascia and surrounding tissues.

2. Arch Support

Proper arch support is crucial for maintaining healthy foot mechanics. People with flat feet may overpronate (roll their feet inward excessively), which can stretch the plantar fascia and cause heel pain. Conversely, those with high arches may underpronate, leading to poor shock absorption. Orthotics are designed to accommodate both types of foot structures, providing the needed support and balance.

3. Shock Absorption

Every time your foot strikes the ground, it absorbs a shock that travels up the leg. If your feet are not well-cushioned or if your natural biomechanics are off, the heel can take the brunt of that impact. Orthotics offer cushioning materials—like gel, foam, or EVA—that help absorb this shock and reduce irritation to the heel.

4. Improved Alignment and Gait

Biomechanical misalignments, such as overpronation or supination, can alter the way you walk and distribute weight unevenly across your feet. Over time, this can lead to chronic heel pain. Orthotics help correct these issues, promoting a healthier gait and reducing stress on the heel with every step.

5. Support During Healing

If you are recovering from a heel injury such as plantar fasciitis or a stress fracture, orthotics can provide the necessary support and stability to promote healing. By limiting excessive movement and offloading pressure from painful areas, they help create an environment conducive to recovery.

Choosing the Right Orthotic

Not all orthotics are created equal. While over-the-counter insoles may provide temporary relief, custom orthotics are often more effective for long-term management of heel pain. These are made based on a detailed analysis of your foot structure, gait, and specific symptoms. A podiatrist or chiropractor can perform this assessment and recommend the best solution for your needs.

However, if custom orthotics are not accessible, high-quality over-the-counter options with arch support and heel cushioning can still be beneficial. Look for products labeled for heel pain or plantar fasciitis, and make sure they fit well inside your shoes.

Complementary Strategies

While orthotics play a significant role, they work best when combined with other treatment approaches, such as:

  • Stretching exercises for the calf muscles and plantar fascia

  • Icing the heel to reduce inflammation

  • Wearing supportive footwear

  • Avoiding barefoot walking on hard surfaces

In persistent cases, professional treatment from a healthcare provider is advised.

Heel pain can be a frustrating and limiting condition, but it doesn’t have to be a permanent one. Foot orthotics offer a practical, evidence-based solution that addresses the root causes of heel discomfort. By providing support, improving alignment, and reducing strain on sensitive areas, orthotics not only relieve pain but also help prevent it from coming back. If you’re struggling with heel pain, consider consulting a healthcare provider, a chiropractor or custom foot orthotics office near you to see if foot orthotics are the right step forward.

Article By: Dr. Zavosh, Chiropractor at Burrard Chiropractic and Foot Orthotics